Every other utility company charges you after the service has been done, electric, wate...

GetHuman834082's customer service issue with Comcast from June 2018

1 view
 | 
3113 similar
 | 
0 following
Help with my Comcast issue
Next: our robot will wait on hold for GetHuman834082 to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman834082 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman834082's own words
Every other utility company charges you after the service has been done, electric, water, trash, but you charge in advance. Now, problem with that is, I paid for a months uninterrupted service, for my phone, net, and cable. You promised me a months worth of each. I paid my bill, that is what I promised to do, and I did it. You, on the other hand didn't. My whole bundle has been out all day. I can't get thru to customer service, can't chat with customer service, can't use the phone, can't do ****. Now, am I gonna recieve a rebate, am I? You failed, and I couldn't care less why, really, I don't care why, you made a deal with me, and you fucked me. Half the time my internet ***** to begin with, and it cuts out. My channel twenty one, hardly ever works, and half my phone calls don't get thru, but that's not my cause here. You charged me for a months service, I paid that, and God damnit, I want it, or, I want a refund for time missed. God, your commercial is such a joke, and your name is even worse. The public is tired of being screwed over, and soon, it's gonna show. Dish, direct tv, sling, there's competition now, and were fed up. I should recieve one days refund for your mess. One thing I have to laugh at thou...I can't get thru to anything today, chat, trouble shooting, customer service, nothing...but the one thing I can get thru to...is " pay your bill " ... Now ain't that something? You made sure people could pay you everything be damned, but nothing else works. What a ******* joke. Comcast is a joke, and I won't be here much longer. And the way your being sued, and in trouble for padding bills, you won't be around much longer either. Email me, and I'll give you my bank account number, to credit me for today's outage.
GetHuman834082 did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman834082 fixed the problem
We are waiting for GetHuman834082 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Comcast customer problems.
What do I do if my Xfinity TV or internet is out?How do I view or pay my Comcast bill online?How do I check for a service outage with Comcast?
Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman834082 fixes it.
This email address isn't valid

Comcast

Customer service issue
Reported by GetHuman834082
Jun 29th, 2018 - a yr ago
I have an issue with Comcast too
Not resolved
Seen by 1 customer so far
Similar issue to 3113 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman834082 started working on this issue
Jun 29th, 2018 6:42pm
GetHuman834082 shared this issue with friends on Facebook
Jun 29th, 2018 6:43pm