We lost power during a snow storm at *:** am **********, still no power **:** a.m...

GetHuman1637898's customer service issue with ComEd from November 2018

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The issue in GetHuman1637898's own words
We lost power during a snow storm at *:** am **********, still no power **:** a.m. **********. I know the linemen(bless their hearts,are working super hard and long hours,but Com Ed makes it impossible to talk to an actual human to get an estimated time or date for restoration of service. We are elderly and have a neighbor in her **'s sitting here with no heat. How did Com Ed come up with a no customer service scenario and how many customers have to choose alternate services before a monopoly takes notice?
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Customer service issue
Reported by GetHuman1637898
Nov 27th, 2018 - 9 mons ago
I have an issue with ComEd too
Not resolved
Seen by 17 customers so far
Similar issue to 289 others
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GetHuman1637898 started working on this issue
Nov 27th, 2018 4:25pm