What is the average wait time for service restoration during an outage?

The average wait time for service restoration during an outage varies depending on numerous factors, such as the severity and extent of the outage, weather conditions, and the time it takes to identify and resolve the root cause of the problem. ComEd strives to restore power as quickly as possible, prioritizing critical facilities like hospitals, first responders, and public safety facilities. For larger outages affecting a high number of customers, it may take longer to restore service. However, ComEd has a dedicated team of skilled technicians working around the clock to assess and address the issues promptly. While it is difficult to provide an exact average wait time, rest assured that ComEd is committed to restoring power safely and efficiently to minimize any inconvenience caused by outages.