I purchased a wind spinner about *wks. or ago.My husband tried to put it together and f...

GetHuman4772915's Complaint issue with CollectionsEtc.com from May 2020

Help with my CollectionsEtc.com issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4772915's own words
waiting for someone to email me or call so I might talk about the problem I do not think I should have to pay to send a defective product back. ... I purchased a wind spinner about *wks. or ago.My husband tried to put it together and found it defective where the ***** goes in. I would like to return it but I don't think I should have to pay shipping since it is defective. I don't have the book I ordered it from,but I'm sure you can find my order.It was either **.** *r ** .** Would be happy if you could help.I have been a customer for a long time* Nancy Merckle* *** Sedeca Dr.* Canonsburg Pa.

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I have been a good customer foe over ** years
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CollectionsEtc.com

order number ***** **.**
Complaint issue
Reported by GetHuman4772915
May 5th, 2020 - 6 months ago
Not resolved
Seen by 22 customers so far
Similar issue to 219 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4772915 started working on this issue
May 5th 3:29pm
GetHuman4772915 shared this issue with friends on Facebook
May 5th 3:30pm
GetHuman4772915 indicated the issue is not fixed yet.
May 6th 4:15pm
GetHuman4772915 indicated the issue is not fixed yet.
May 7th 2:07pm