I have been charged £*** by Codecademy. I don't know why, there is nowhere on the websi...

GetHuman5868995's customer service issue with CodeAcademy.com from March 2021

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The issue in GetHuman5868995's own words
I have been charged £*** by Codecademy. I don't know why, there is nowhere on the website that will allow me to manage my payments or subscription. There was no warning for this withdrawal and I haven't use this service since the trial which was last year. I assume it's automatic annual renewal since I payed for the post trail payment. But as I've said there is not warning and i'm using the service and haven't for months.

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CodeAcademy.com

Customer service issue
Reported by GetHuman5868995
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 64 others
0 customers following this
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Timeline

GetHuman5868995 started working on this issue
Mar 20th 8:35pm
GetHuman5868995 indicated the issue is not fixed yet.
Mar 20th 9:10pm
GetHuman5868995 indicated the issue is not fixed yet.
Mar 20th 9:10pm
GetHuman5868995 indicated the issue is not fixed yet.
Mar 20th 9:10pm
GetHuman5868995 indicated the issue is not fixed yet.
Mar 20th 9:10pm
GetHuman5868995 indicated the issue is not fixed yet.
Mar 20th 9:10pm
GetHuman5868995 indicated the issue is not fixed yet.
Mar 20th 9:10pm
GetHuman5868995 indicated the issue is not fixed yet.
Mar 20th 9:10pm
GetHuman5868995 indicated the issue is not fixed yet.
Mar 20th 9:10pm

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