Contacted you several days ago. Please call me back. Think your sales rep Omar mistaken...

GetHuman1961895's customer service issue with Clockparts.com from January 2019

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The issue in GetHuman1961895's own words
Contacted you several days ago. Please call me back. Think your sales rep Omar mistakenly sent and charged me for a *. *** inch fit up instead if a *. *** inch one. It is for the same clock that I ordered a * *** inch one last year. It did not work then and I never got it fixed as could not find elsewhere. I would like to exchange this one for the *. ***" version. I don't think this was my mistake but I should have caught it earlier. My number is ***-***-**** and I would like to resolve this. The one Omar sent is way too small.
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Clockparts.com

Customer service issue
Reported by GetHuman1961895
Jan 14th, 2019 - 9 mons ago
I have an issue with Clockparts.com too
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Seen by 2 customers so far
Similar issue to 7 others
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Timeline
GetHuman1961895 started working on this issue
Jan 14th 3:51pm