I recently discovered I have two accounts? on my Classmates HS page. One has been acti...

GetHuman-jpahawki's Refund issue with Classmates.com from November 2020

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The issue in GetHuman-jpahawki's own words
I recently discovered I have two accounts? on my Classmates HS page. One has been active for several years. The other has my name and NEW posted next to it. I did not request a NEW account that I am aware of. I called approximately one week ago and spoke to a customer representative who told me they would delete the NEW name account and refund any money that may have been charged to me. I saw today **********, **** a.m., that the NEW name account was still present. Please delete the NEW name and correct this issue.

GetHuman-jpahawki did not yet indicate what Classmates.com should do to make this right.

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Classmates.com

Refund issue
Reported by GetHuman-jpahawki
Nov 24th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1831 others
0 customers following this

Timeline

GetHuman-jpahawki started working on this issue
Nov 24th, 2020 3:39pm

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