Your service is not working for me. I can not open attachments when you send me a noti...

GetHuman-jimtolbe's customer service issue with Classmates.com from August 2018

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The issue in GetHuman-jimtolbe's own words
Your service is not working for me. I can not open attachments when you send me a notice that a classmate has visited my profile or when a classmate adds a photo to their profile. This has been going on for a long time now and I am getting impatient. I am a long time member. I am getting tired of paying for a site that I can not use as expected. When I click on the attachment as directed a box appears with three vertical lines flashing on and off and nothing else happens forever. Not good. Your help would be appreciated. This is not my first compliant. Please help!
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Classmates.com

Customer service issue
Reported by GetHuman-jimtolbe
Aug 8th, 2018 - a yr ago
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Seen by 4 customers so far
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Timeline
GetHuman-jimtolbe started working on this issue
Aug 8th, 2018 6:06pm
GetHuman-jimtolbe indicated the issue is not fixed yet.
Aug 10th, 2018 3:05pm
GetHuman-jimtolbe confirmed the issue is fixed. Hooray!
Aug 15th, 2018 2:30pm