Hello,*My question is about Citibank Global Transfer. When I try to "Add my Citibank ac...

GetHuman-kedmar's customer service issue with Citibank from February 2020

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The issue in GetHuman-kedmar's own words
Hello,*My question is about Citibank Global Transfer. When I try to "Add my Citibank account recipient" in Poland the system displays error and highlights the account number. This number is my Citibank account number in Poland. More, I was able to use your (US) system and Set up the View option to view account in Poland, that works correctly and I can see my account in Poland. *However, I cannot add the same account number to be a recipient to transfer money from US to Poland. The system displays error and highlights the account number. The Polish account numbers are ** digits plus * proceding digits for a total ** digits not including PL for IBAN standard.*I need some help from you, what number to call? What to do?*Thank You,*Mariusz Kedziora

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Citibank

Customer service issue
Reported by GetHuman-kedmar
Feb 16th, 2020 - 2 years ago
Not resolved
Seen by 40 customers so far
Similar issue to 1101 others
0 customers following this

Timeline

GetHuman-kedmar started working on this issue
Feb 16th, 2020 5:49pm
GetHuman-kedmar indicated the issue is not fixed yet.
Feb 17th, 2020 8:30am
GetHuman-kedmar indicated the issue is not fixed yet.
Feb 17th, 2020 8:37am
GetHuman-kedmar indicated the issue is not fixed yet.
Feb 17th, 2020 6:18pm
GetHuman-kedmar indicated the issue is not fixed yet.
Feb 20th, 2020 1:17pm