Dear Citicards staffs,*Please dispute all charge from Amazon to my credit card because...

GetHuman-vitruong's customer service issue with Citi Cards from January 2019

7 views
 | 
683 similar
 | 
0 following
Help with my Citi Cards issue
Next: our robot will wait on hold for GetHuman-vitruong to get a Citi Cards rep on the line!
Always use the GetHuman Phone tocall Citi Cards. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-vitruong's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you have a strange charge of on your card then you should call in immediately and make sure you have the card. If not, then you should cancel the card and appeal the charges.
The issue in GetHuman-vitruong's own words
Dear Citicards staffs,*Please dispute all charge from Amazon to my credit card because of their fraud.*At first, they emailed me to confirm the Prime membership that I never ordered, but I thought I might accidentally had pressed on some thing to cause it, so I didn't argue with that and accepted the charge.*Then just recently, they bombarded emails that confirmed many movies I had ordered and charged me. Furthermore, they again confirmed the Prime membership the second time that I knew they had been fraud with customers to make money. I already complained this to them to tell them to as well as to cancelled the Amazon account that I had had long time with them. However, they just confirmed to close my Amazon account but has never credited my money back as I required.*So, please dispute all charges from Amazon to my Citicard visa for Prime membership as well as all Prime movies that I never ordered. *I'm looking forward hearing from Citicards about these charges.*Thank you for the support,*Viet Truong*Ps. I'm being out of the country until at least beginning of April-****, so please communicate with me through emails. I've also known that many other long time Amazon customers closing their Amazon accounts since Amazon don't control the sub-cons from oversea to cause fraud.
GetHuman-vitruong did not yet indicate what Citi Cards should do to make this right.
I have an issue with Citi Cards too
How GetHuman-vitruong fixed the problem
We are waiting for GetHuman-vitruong to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Need to dispute a charge on credit card.transaction dispute on my Costco Visa Citi card.My AAdvantage * is not linked to my Citi Credit Card
Do you have a customer issue as well?
We can help you get Citi Cards's attention and get better help faster. Tap below to get started.
Having Citi Cards issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vitruong fixes it.
This email address isn't valid

Citi Cards

Customer service issue
Reported by GetHuman-vitruong
Jan 13th, 2019 - 9 mons ago
I have an issue with Citi Cards too
Not resolved
Seen by 7 customers so far
Similar issue to 683 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account name
Account billing address
Citi Card number
Last 4 of Social Security Number
Date of Birth
Account phone number
Timeline
GetHuman-vitruong started working on this issue
Jan 13th 7:47am