Hello, I have been trying to turn off auto-renewal AND remove my profile from Christian...

GetHuman1335053's customer service issue with ChristianMingle.com from October 2018

2 views
 | 
225 similar
 | 
0 following
Help with my ChristianMingle.com issue
First: share to improve GetHuman1335053's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1335053's next move: go to the ChristianMingle.com help center.
ChristianMingle.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1335053 will want to follow the link below to head to their help center. We will check on GetHuman1335053 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1335053 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1335053's own words
Hello, I have been trying to turn off auto-renewal AND remove my profile from Christian Mingle. When I follow your directions for *How can I turn off auto-renewal, it says to go to my profile and select account settings, but there is no such tab. PLEASE TURN OFF MY AUTO-RENEWAL SO I'M NOT CHARGED AGAIN, and PLEASE REMOVE MY PROFILE FROM ANY OF YOUR SERVICES. - Fred Heeren
GetHuman1335053 did not yet indicate what ChristianMingle.com should do to make this right.
I have an issue with ChristianMingle.com too
How GetHuman1335053 fixed the problem
We are waiting for GetHuman1335053 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ChristianMingle.com's attention and get better help faster. Tap below to get started.
Having ChristianMingle.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ChristianMingle.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1335053 fixes it.
This email address isn't valid

ChristianMingle.com

Customer service issue
Reported by GetHuman1335053
Oct 12th, 2018 - 2 mons ago
I have an issue with ChristianMingle.com too
Not resolved
Seen by 2 customers so far
Similar issue to 225 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1335053 started working on this issue
Oct 12th 9:03pm