To whom it may concern.My Last four visits to chipotle which were all online orders. m...

GetHuman5125105's Complaint issue with Chipotle Mexican Grill, Inc. from August 2020

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The issue in GetHuman5125105's own words
To whom it may concern.My Last four visits to chipotle which were all online orders. my orders were not correct and I was missing items. Tonight I went and they said they no longer except cash there was no sign and I had no idea till I got to the register. I called in half of my order which they got wrong and they did make me a quesadilla but when I got to the restaurant and tried to order the rest of my order . I was informed they no longer make quesadillas which is very confusing because the online clearly let me order a quesadilla. It has gotten to the point where it is not beneficial in anyway to order from your restaurant when you get home and one of your kids food is not in the bag or when you get to the end of the line and they will not except cash it’s just not worth it. I don’t know why am bothering I have emailed and called the last three times and I’ve had no response.

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Chipotle Mexican Grill, Inc.

Complaint issue
Reported by GetHuman5125105
Aug 3rd, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1068 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Home and billing address
Phone number on account
Location used
Employee name

Timeline

GetHuman5125105 started working on this issue
Aug 3rd, 2020 2:41am
GetHuman5125105 indicated the issue is not fixed yet.
Aug 5th, 2020 4:25pm
GetHuman5125105 indicated the issue is not fixed yet.
Aug 14th, 2020 12:58am