I changed my password and the guy spelled it wrong so I hadn't been getting the links t...

GetHuman6856085's customer service issue with Chime from November 2021

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Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman6856085's own words
I changed my password and the guy spelled it wrong so I hadn't been getting the links to change my password and I lost my credit builder card I got one ordered new be here in * to ** days and the woman said the only thing she could do would be to close my account and I can go back and open it up and get in there and move my funds from my credit builder to my spending account so I can pay my bills my rent get my medicine and stuff my rent is due in * days and I will be kicked out and put on the streets homeless and I'm old and on SSI disability it's telling me when I try to apply for a new account that it can't be done at this time it was only closed because I couldn't get into it cuz I got $*** in my credit builder but I don't have a credit Biddle card so she closed the account so I can reopen it to transfer my phone so I won't be homeless in * days how can I open a new account is saying can't be done at this time it wouldn't close for any reason except for I couldn't get into my app to transfer my phone and I seriously need to get in there before next two days I'm homeless please help me! And I was sent a thing to put in my password and my card number my expiration date and my code and my ZIP code and then it said it needed payment how can I pay somebody to help me if I don't have any money on my spending account I can't get in my account to transfer my funds to my spending account from my credit builder which I don't have that card until it's delivered in ** days I need help seriously!!!

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Customer service issue
Reported by GetHuman6856085
Nov 30th, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 380 others
0 customers following this


GetHuman6856085 started working on this issue
Nov 30th, 2021 3:55am