Chime Customer Service Issues

My friend transferred $[redacted] from her Chime to my Chime account due to her card delay. Unfortunately, I misplaced my card, but my Venmo card is connected to my Chime account. In an attempt to transfer funds to the Venmo card and withdraw cash from the ATM, a new account was unexpectedly created on the app. I have since linked my Wells Fargo account to this new Chime account to access the funds, but the transfer is pending. It is urgent to know the timeline for the transfer as tensions are rising with my roommate over the misplaced money. I am seeking a way to expedite the process and considering canceling the transaction to return the money through Chime. I am also frustrated by the inability to speak to a live person for assistance.

On May 30, [redacted], my wallet and purse were stolen. Since then, my deposited funds were utilized until they reached zero. My savings fund was deleted, and the account was closed. All my passwords for Chime and other important accounts were changed. Despite my efforts to work with Chime representatives, there have been challenges. I submitted an ID, which I had to borrow $10 to obtain since I couldn't get help locally. However, I keep receiving the same email from "Oscar" requesting me to contact them via the compromised email and phone associated with the account. Unfortunately, I cannot comply as my account is compromised. I urgently need a new password to access my account or the ability to switch to a new email address. Please, any assistance to regain access to my account would be deeply appreciated.

I am facing a serious situation because my account got suspended, and it wasn't my fault. I've been a Chime customer for a while, and I am shocked by this action. I am concerned because my Direct Deposit paycheck came in, and I can't access my account to pay my rent, due today. The issue seems to involve another Chime account, so I don't understand why my account is suspended when it's not my doing. I need to access my funds immediately as this situation is jeopardizing my finances and potentially causing me to face eviction. I hope this can be resolved soon to protect my financial stability. Thank you.

Yesterday, my account was unexpectedly closed with $[redacted] in it, which I urgently need to cover my bills. I received an email stating it could take up to 30 days to receive a check with my funds, but this timeline is unacceptable as I have pressing financial commitments. I require immediate access to my money. Please contact me promptly to resolve this matter. I have a significant following on social media and will not hesitate to share my negative experience if this is not addressed promptly. I may also seek legal advice due to the potential consequences of being unable to access my funds. Please reach out to me at [redacted] or respond to my email as soon as possible.

My Chime card recently arrived in the mail. I followed the loading instructions and successfully loaded it. When I attempted to withdraw money and entered my pin, I mistakenly entered it into my phone instead, leading to my whole account being closed. Chime is now holding my funds for 30 days before returning them via mail. As a new member, this has been the worst service experience for me. I had just started a job, and this money was crucial for my survival. Additionally, my direct deposit goes to my Chime account. It's frustrating that I can't contact customer support without being an active customer due to their policy on closed accounts.

Chime has deducted funds from my account and continues to provide excuses without a resolution. They abruptly closed my account at 6:13 pm Central Standard Time on July 31, [redacted] with no prior notice. Despite mentioning in their email the need to set things up to prevent money from being inaccessible, my account was already closed. I had an incoming check that couldn't be stopped as the account was closed. No investigation was conducted on my claim number. I have been unable to speak to a representative and keep receiving generic email responses. Considering pursuing legal action, as this treatment is unacceptable. Chime's policies appear deceitful, despite promising no hidden fees or minimum balances. The lack of support has resulted in significant financial consequences, leaving me in a dire situation. This experience has been incredibly frustrating and has jeopardized my living situation.

I have contacted your bank multiple times regarding being a victim of identity theft, as well as suffering from throat and thyroid cancer. Jared Roussel opened this account and others, leaving me stranded at the ER. I require assistance to take legal action against him, as I am in pain and hungry, unable to reach my lawyer or go home. Jared Roussel is keeping me from accessing my funds, claiming to be CIA and exhibiting bipolar behavior. As a paralegal aiming to become a professor, he has caused me significant harm by stealing from me and hacking my iPhone. Currently at St. Elizabeth ER battling thyroid and throat cancer, I urgently seek support to connect with Morgan Morgan, my attorney. My phone has been taken by Jared, leaving me with a government phone lacking minutes for communication. - Nicole G.

On August 2, [redacted], I noticed an unauthorized charge for $[redacted].00 to a utility company named Kansas City Power and Light (KCPL). Despite my attempts to resolve the issue directly with the company, which I do not have an account with, I was unsuccessful. I was informed that the charge was made through their third-party bill payment service via phone. I promptly reported this unauthorized transaction and lack of authorization to the utility company. The next step advised was to reach out to my financial bank regarding this issue. I am eager to have this matter resolved promptly.

I set up automatic deposits to my Chime Card from my employer. They assured me that the money is being deposited, but I haven't seen it reflected in my account yet. I've noticed multiple charges on my card and I'm concerned that my account may have been hacked. There are over $[redacted] worth of charges that I haven't made personally. I need a solution to reverse these charges and get the money back on my card urgently. My rent and other bills are at risk, which could jeopardize my living situation and my relationship. Any advice on how to handle this situation would be greatly appreciated.

I recently used my Chime app and noticed a promotion offering $50 for both my friend and me if we sent money to each other. I followed the instructions and sent the money to a friend who already had a Chime account. After two weeks, I still hadn't received the promised money. Upon contacting customer service, I was informed that they couldn't credit my account because my friend already had a Chime account. I'm frustrated by the lack of clarity in the promotion and disappointed in how the situation was handled. This experience has left me feeling upset and disillusioned with the Chime app. I feel misled by what seems to be false advertising, and it has made me reconsider using the app in the future.

I have a Chime online account and a Visa debit card from them. Today, I tried to add cash to my account following the instructions provided, but I encountered difficulties with the process. The guidance suggests using a Green Dot card, but this method led to the funds being deposited into my Green Dot account instead of my Chime account. I attempted to have the cashier directly deposit the money onto my Chime card as per the online instructions, but faced challenges as both Walgreens and Osco employees mentioned they do not offer this service. Can anyone advise on the most effective way to add cash to my Chime account?

I am interested in opening an account with Chime. However, I encounter an error message stating my social security number is invalid or linked to another account. I am a US citizen, so this issue concerns me, as I am certain there should be no problems with my social security number. This situation makes me think there might be a mistaken tie to someone else's account with my social security number. I am quite sure I have never signed up for Chime before. This situation worries me that my social security number might be compromised. Could you check if there is an existing account in my name? If there is, I would like to access it. If not, could we arrange a call to investigate this matter further? Rebecca (Becky) N. [redacted] E Felton St. North Tonawanda, NY [redacted] Date of Birth: 3/13/[redacted] Email: [redacted] Phone: [redacted]

I used the "Pay Friends" feature to send $. A friend tried to return the money but couldn't as she's new without a card. I called and spoke to a representative who said to send verification and the money would be refunded. It's now Wednesday the 18th, and nothing has been received. I've contacted 13 reps via email, phone, and chat, each time being asked to resend verification. The last rep mentioned a "special task force" that never reached out, and later I received a message saying the case was closed, but the funds are not back in my account. I feel like I'm being misled by Chime, as all I want is my $[redacted].00 returned.

I needed help opening a Chime card, but ended up putting incorrect information and now I can't make corrections - I keep getting locked out. I have two jobs and depend on prepaid cards like Green Dot and Paypal to receive my pay. I'm looking to save money on my transactions, as there are always fees involved. I also tried to sign up for Cash App to send money to my daughter at school, but I couldn't proceed because I don't have a traditional bank account. Is there any assistance available to help me fix these issues?

Hello, this is Veronica Smith. I tried calling but I am still missing $[redacted].00 on my card. This amount was my balance, which I noticed was gone after receiving an email stating my card was declined due to a charge of $[redacted].44 from a company called Zeny Yearnypeakhealth. I searched for this company online but couldn't find any information. I am still waiting for answers regarding this issue. Can you please provide an update on what is happening with my money? Thank you, Ms. Veronica Smith. This occurred on Saturday, September 29, [redacted] when the funds were taken from my card.

I used the pay a friend feature to send $[redacted] to my mother, but refunded it when she had trouble using the app. I tried sending it again upon her request, and she returned it back. The app indicates I've reached the $[redacted] limit to pay friends, however, since I refunded the first transaction, I believe I should still have one payment left. I am hoping this limit can be lifted so I can send the money to a friend since my card won't arrive until October 21st, and I have bills to settle. Thank you.

Last month, I paid my Straight Talk phone service plan of $55 using my Chime card. Although the transaction went through on my Chime card, it did not reflect in my account transactions. Consequently, when I tried to reload my phone service, my phone company deactivated my account because they did not receive the payment due to the issue with my Chime card transaction. To have my service reinstated, I am required to repay the $55. I currently have the funds in my account, and my transaction history on September 4th confirms the initial payment attempt. It is frustrating that my service was cut off despite having sufficient funds, solely due to the technical glitch with the Chime system that prevented the payment from being processed correctly. I hope this situation can be resolved promptly to restore my phone service.

I’m attempting to create an account with your service for the first time. However, whenever I enter my social security number on the designated screen, I receive an error message stating, “Invalid social security number / social already exists with another account.” This is perplexing, as I have never registered for an account with you previously. I require assistance in resolving this issue and successfully setting up my account. Thank you.

I was expecting to receive an instant refund after submitting proof to Chime that hotels.com canceled my reservation and requesting a refund. I was instructed to call them after sending the proof, but when I tried, the call center was closed. I need to book another reservation but can't do so until the money is back on my card. The refund was supposed to be instant after they received the paperwork, but I haven't seen anything yet. This has been going on for most of the day, and people are waiting on the curb because of this situation.

I am having trouble logging in because the system keeps saying my password is incorrect. I am certain the password is right since I use it for all my accounts. When I try the "forgot password" option, it advises me to contact support, and the verification number is being sent to the wrong phone number, which happens to be my ex's phone. We recently broke up on bad terms, and I am worried she might access my account where my paycheck will be deposited on Friday. I urgently need assistance to log in.