The Children's Place deactivated my gift card AND a merchandise credit. Both * years ol...

GetHuman1472491's customer service issue with ChildrensPlace.com from November 2018

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The issue in GetHuman1472491's own words
The Children's Place deactivated my gift card AND a merchandise credit. Both * years old. Been waiting for ** weeks for replacement to be issued. CASE ******** and CASE********. No resolution. Emailed, called, threatened. Started Aug **th. Today, after being put on hold, phone agent Andel told me someone would contact me in **-** hours. Unacceptable. Andel offered to transfer me to a supervisor. Still on hold with no resolution. SEND AN EGIFT CARD. TAKE CARE OF THE PROBLEM.
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ChildrensPlace.com

Customer service issue
Reported by GetHuman1472491
Nov 2nd, 2018 - a mon ago
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Timeline
GetHuman1472491 started working on this issue
Nov 2nd 6:24pm