I purchased the ** pc chicago cutlery insignia steel set and two of the *.* steak knive...

GetHuman682491's customer service issue with Chicago Cutlery from May 2018

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I purchased the ** pc chicago cutlery insignia steel set and two of the *.* steak knives are defected. One has a nick on the cutting side and the other one has scratches. I just purchased this May *, **** from J.C. Penney's. How do get these replaced. Also, are the scissors suppose to have some kind of lock on them, so they don't come apart so easy? and how do I register this product?*thank you,*Margie Robbins****-***-****
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Chicago Cutlery

Customer service issue
Reported by GetHuman682491
May 14th, 2018 - 10 mons ago
I have an issue with Chicago Cutlery too
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Timeline
GetHuman682491 started working on this issue
May 14th, 2018 3:06pm
GetHuman682491 confirmed the issue is fixed. Hooray!
May 15th, 2018 6:42pm