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Chegg Customer FAQ

Top Answers & How-to Guides

What is Chegg's Phone Number?

The question we are asked most often is about how to talk to Chegg customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Delete My Chegg Account?

GetHuman works towards helping customers to solve their service issues, such as cancellation of online accounts. We also provide customer...

How Do I Fix an Overcharge on My Chegg Account?

If you think that Chegg charged you unfairly, you may contact the support team and ask for help with these helpful tips.
Ask any question you have about Chegg customer service, get an answer now.
Contact Chegg customer service

Returns and Refunds

How Do I Return a Book to Chegg?

If you got a book from Chegg but need to return it for some reason, you can qualify for a refund as long as you make the return within...
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How Do I Return the Wrong Book Back to Chegg?

This article talks about how you make a return to Chegg if you received the wrong book instead of the one you ordered. Chegg's textbook...
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What Happens If I Return a Chegg Book Too Late?

Chegg is an American educational company that offers textbook rentals. The company has a straightforward rental policy. However, the...
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How Do I Get a Refund from Chegg.com?

If you have purchased or rented a digital or physical textbook from Chegg and need to return it, just log in to your account on the...
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Extensions and Changes

How Do I Get an Extension for My Books from Chegg?

Going to college doesn't have to be stressful or expensive. Chegg makes renting the textbooks you need easy and budget friendly. In...
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How Do I Change the Shipping Address on My Chegg Order?

If you realize you have entered the wrong shipping address after placing an order for a physical textbook from Chegg Inc., it's still...
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How Do I Fix an Overcharge on My Chegg Account?

If you think that Chegg charged you unfairly, you may contact the support team and ask for help with these helpful tips.
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Selling Back Books

How Can I Sell My Text Book Back to Chegg?

Chegg is an American company that sells textbooks at reasonable rates. While you can follow an easy returns policy to exchange a book,...
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Account Management

How Do I Delete My Chegg Account?

GetHuman works towards helping customers to solve their service issues, such as cancellation of online accounts. We also provide customer...
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How Do I Cancel My Account with Chegg?

What happens when you no longer want to use Chegg's services and want to cancel your account? You can cancel your Gregg account using...
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Digital Textbooks

Can I return a digital textbook to Chegg?

Yes, you can return a digital textbook to Chegg. Chegg offers a hassle-free 21-day return policy for digital textbooks. If you are...
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Can I download or print the Chegg eTextbooks?

Yes, you can download and print Chegg eTextbooks. With a Chegg Study subscription, you have the option to download eTextbooks for offline...
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Book Exchanges

Can I exchange a book I rented from Chegg with a different title?

No, Chegg does not allow customers to exchange a rented book with a different title. Once a rental order has been placed and the book...
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Help me with my Chegg customer service issue

Ask any question you have about Chegg customer service. We will do our best to get you answers right away.
We look to the Chegg issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Chegg issues reported to GetHuman
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