Trying to obtain Chegg Study **-day free trial

GetHuman-cdurham's customer service issue with Chegg from May 2020

Help with my Chegg issue
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The issue in GetHuman-cdurham's own words
I was trying to get the Chegg Study **-day free trial. ... Hello. My name is Catherine Durham and I am a student at Grantham University. I have the Cengage Unlimited subscription and I wanted to get the Chegg Study Pack **-day free trial. Every time I click on it to obtain this pack, the system would give me an error called 'charlie". I have talked and talked to someone and it stated to me to wait * business days and I should receive an email which I have not. I don't mean to be a bother but I am in school right now. Chegg Study pack will be a great benefit to me, but I in school right now, and I solely need it now. I was told yesterday to keep going through the process to see if someone in the tech department has corrected the issue of why I can get this pack. Please I really need this.
I have talked to do many agents.

GetHuman-cdurham did not yet indicate what Chegg should do to make this right.

I even creat another Chegg account but that didn't work either. Please advise.
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Chegg

Chegg Study Pack **-day free trial
Customer service issue
Reported by GetHuman-cdurham
May 21st, 2020 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 6122 others
0 customers following this

Timeline

GetHuman-cdurham started working on this issue
May 21st, 2020 6:20pm
GetHuman-cdurham indicated the issue is not fixed yet.
May 21st, 2020 10:25pm
GetHuman-cdurham indicated the issue is not fixed yet.
May 21st, 2020 10:33pm