My card is being charger $** for another months subscription. The payment is still pend...

GetHuman-kwolszcz's customer service issue with Chegg from December 2019

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The issue in GetHuman-kwolszcz's own words
My card is being charger $** for another months subscription. The payment is still pending because it was charged today. I canceled my subscription and would like a refund because I will not be in school for the next month and do not need it at all. I would be happy to start back my subscription once next semester starts but as of now I would like a refund or the payment to be canceled. When I canceled the subscription, it is saying that I already paid for the month and have access until *******, but I do not want access at all this month , since the semester has ended. Please let me know if you guys are able to refund me. Thanks in advance, Katie.

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Customer service issue
Reported by GetHuman-kwolszcz
Dec 12th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 2349 others
0 customers following this

Timeline

GetHuman-kwolszcz started working on this issue
Dec 12th, 2019 6:26pm

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