Hello, My name is Sandra. I recently rented a textbook from Chegg and was able to get t...

GetHuman-sahernan's Return an order issue with Chegg from April 2019

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The issue in GetHuman-sahernan's own words
Hello, My name is Sandra. I recently rented a textbook from Chegg and was able to get the textbook quickly. However I also needed the "Inquizitive" online homework code and did not realize the book came with its own code. Instead I tried renting another textbook. When the other history textbook arrived I realized the original textbook code was still in there. Therefore I used the label from what I believed was the second textbook. When I finally returned it within the ** day period for a refund I noticed that the return receipt for the textbook I had originally rented was no longer there. I do not have but one email to get into Chegg. I am hoping I can receive another form to properly return the original history book I had rented before the deadline. I appreciate your time. **Thank You, ***Sandra Hernandez

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Chegg

Return an order issue
Reported by GetHuman-sahernan
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 5521 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account

Timeline

GetHuman-sahernan started working on this issue
Apr 9th, 2019 11:02pm
GetHuman-sahernan indicated the issue is not fixed yet.
Apr 10th, 2019 10:00am
GetHuman-sahernan indicated the issue is not fixed yet.
Apr 12th, 2019 12:22am
GetHuman-sahernan indicated the issue is not fixed yet.
Apr 12th, 2019 11:23pm
GetHuman-sahernan indicated the issue is not fixed yet.
Apr 12th, 2019 11:29pm

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