hello, I have been using Chegg for a while and I like that I can post a question and ge...

GetHuman-kasiainn's customer service issue with Chegg from February 2019

4907 similar
0 following
Help with my Chegg issue
Next: our robot will wait on hold for GetHuman-kasiainn to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-kasiainn's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kasiainn may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman-kasiainn's own words
hello, I have been using Chegg for a while and I like that I can post a question and get the answer from an Expert. However, last week those experts basically copy solutions for problems (sometimes even incorrectly) that are available on Chegg and I have already seen them. Sometimes, I post a question because I do not like the solution I already saw and want somebody else to do it in a different way. It is really frustrating to me especially that I even write in the title "please do not copy the solution that is on Chegg". I was wondering if I can get a refund for my questions in this situation and if Chegg does any form of "punishment" for this type of action that would prevent the Experts from doing so. Here are a few examples:* https:**www.chegg.com*homework-help*questions-and-answers**-find-mistake-following-argument-pretend-usual-setting-elementary-euclidean-geometry-rely-q**********https:**www.chegg.com*homework-help*questions-and-answers*problem-several-mixed-versions-condition-convergence-sequence-snnen-*-exists-real-number-s-q**********https:**www.chegg.com*homework-help*questions-and-answers*problem-several-mixed-versions-condition-convergence-sequence-snnen-*-exists-real-number-s-q**********Thank you.*Best Regards,**Kasia
GetHuman-kasiainn did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman-kasiainn fixed the problem
We are waiting for GetHuman-kasiainn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kasiainn fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kasiainn
Feb 17th, 2019 - 8 mons ago
I have an issue with Chegg too
Not resolved
Seen by 3 customers so far
Similar issue to 4907 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kasiainn started working on this issue
Feb 17th 10:36pm