hello, I have been using Chegg for a while and I like that I can post a question and ge...

GetHuman-kasiainn's customer service issue with Chegg from February 2019

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The issue in GetHuman-kasiainn's own words
hello, I have been using Chegg for a while and I like that I can post a question and get the answer from an Expert. However, last week those experts basically copy solutions for problems (sometimes even incorrectly) that are available on Chegg and I have already seen them. Sometimes, I post a question because I do not like the solution I already saw and want somebody else to do it in a different way. It is really frustrating to me especially that I even write in the title "please do not copy the solution that is on Chegg". I was wondering if I can get a refund for my questions in this situation and if Chegg does any form of "punishment" for this type of action that would prevent the Experts from doing so. Here are a few examples:* https:**www.chegg.com*homework-help*questions-and-answers**-find-mistake-following-argument-pretend-usual-setting-elementary-euclidean-geometry-rely-q**********https:**www.chegg.com*homework-help*questions-and-answers*problem-several-mixed-versions-condition-convergence-sequence-snnen-*-exists-real-number-s-q**********https:**www.chegg.com*homework-help*questions-and-answers*problem-several-mixed-versions-condition-convergence-sequence-snnen-*-exists-real-number-s-q**********Thank you.*Best Regards,**Kasia
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Chegg

Customer service issue
Reported by GetHuman-kasiainn
Feb 17th, 2019 - 8 mons ago
I have an issue with Chegg too
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GetHuman-kasiainn started working on this issue
Feb 17th 10:36pm