I have used chegg for few years and I cancelled my subscription since I graduated univ...

GetHuman-jeongmin's customer service issue with Chegg from October 2018

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The issue in GetHuman-jeongmin's own words
I have used chegg for few years and I cancelled my subscription since I graduated university in May ****. And I just realized that I had been registered until the end of September ****. I had not even used Chegg since May **** but there was no way to get refund. **When I cancelled my subscription, I remember that It said that I can still use my Chegg account until at the end of October since I paid until the end of September. **And NOW, I just logged in to my account just to check If I might be still registered and It seems I cannot use my account anymore. But today is October **th and It has to be registered until the end of October. **I am not saying that I need to use my account but If there is a problem with my account, I want to get refund for that.
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Chegg

Customer service issue
Reported by GetHuman-jeongmin
Oct 17th, 2018 - 8 mons ago
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GetHuman-jeongmin started working on this issue
Oct 17th, 2018 12:55am