I went to a local Checkers and was waiting outside in the heat for *-** minutes. When t...

GetHuman3146482's Complaint issue with Checkers from June 2019

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The issue in GetHuman3146482's own words
I went to a local Checkers and was waiting outside in the heat for *-** minutes. When they finally asked me what I wanted I gave them a coupon I had received in my email for buy one BIG BUFFORD get one free. She told me I could only get the Double even though I have used the same coupon before and gotten the Triple. I told her that I would just get the double but I wasn't happy.She scanned my coupon and I gave her my Credit card. After handing her my card she said that it was cash only. I looked around and didn't see anything posted. She pointed to a folded over piece of paper that was in no way noticable. I told her I had no cash and she stated that she couldnt help me then.I then asked if she had redeemed my coupon already and she said yes. I asked if she could un redeem the coupon and she said no. I then asked if I could speak to the manager and she stated that she was the manager. I then asked her what she could do to get me my coupon back. She came back with a BIG BUFFORD coupon * for * that stated not for the triple which mine did not. She did not apologize for the inconvenience. I then left.

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Checkers

Complaint issue
Reported by GetHuman3146482
Jun 25th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 155 others
0 customers following this

Timeline

GetHuman3146482 started working on this issue
Jun 25th, 2019 7:34pm
GetHuman3146482 indicated the issue is not fixed yet.
Jun 26th, 2019 1:06am