The two of our bookings (******** and ********) were canceled without our approval. I'v...

GetHuman-pasodero's customer service issue with CheapOair from March 2020

Help with my CheapOair issue
First: share to improve GetHuman-pasodero's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pasodero may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-pasodero's own words
The two of our bookings (******** and ********) were canceled without our approval. I've received a notice from (please see above) that Frontier Airline has changed day*time of the departure. However, after contacting Frontier, I was told that it was indeed a Cheapoair agent who canceled the reservation without my approval or request. I was forced to make another reservation with Frontier Airlines directly in order for my husband and daughter to return back from California to North Carolina. Today, I've talked to one of the Cheapoair agents on the phone* he connected me with the refund department but after being I hour and ** minutes on hold, the phone call was dropped. It is very discouraging that in the time of crisis, an unnecessary cancelations are happening, adding more anxiety to the families. I would like to receive a full refund for the both booking covering the canceled flights from San Jose, CA to Raleigh, NC.

GetHuman-pasodero did not yet indicate what CheapOair should do to make this right.

How GetHuman-pasodero fixed the problem

We are waiting for GetHuman-pasodero to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common CheapOair customer problems.
How Do I Change My Flight Date with Cheapoair?How Do I Change My Flight on Cheapoair?
Do you have a customer issue as well?
We can help you get CheapOair's attention and get better help faster. Tap below to get started.
Having CheapOair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

CheapOair

Customer service issue
Reported by GetHuman-pasodero
Mar 23rd, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 2208 others
0 customers following this

Timeline

GetHuman-pasodero started working on this issue
Mar 23rd, 2020 2:11pm