I mail in payments right away with other bill payments. My other bills get credited ri...

GetHuman5873584's Dispute a Charge issue with Chase Credit Cards from March 2021

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Before contacting them, items GetHuman5873584 may need:
16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5873584's own words
I mail in payments right away with other bill payments. My other bills get credited right away yet the Chase Slate payment has twice now, recently, been showing “not paid” and getting charged late fees. The first time I attributed the problem to the post office not being efficient. This second time I am getting anxious. I always pay on time and have had an excellent credit record until now and only with Chase. I have been a customer for years and you must see that I am a good customer. Is this a way to get customers to become paperless customers?

GetHuman5873584 did not yet indicate what Chase Credit Cards should do to make this right.

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Chase Credit Cards

Dispute a Charge issue
Reported by GetHuman5873584
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1866 others
0 customers following this

Timeline

GetHuman5873584 started working on this issue
Mar 22nd 2:51pm