Hello Chase and Staff:*I have had this problem since March, cannot get into my account...

GetHuman5074157's Pay Bill issue with Chase Credit Cards from October 2020

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The issue in GetHuman5074157's own words
Get into my account to see my detailed monthly Chase billing deductions for purchases. Ronald Miller, ****-****-****-**** am **% deaf, reside overseas. Thx, help me. Will call Chase tomorrow. ( I believe to *-***-***-****) In the meantime using the card with restrictions of MINIMUM. RM ... Hello Chase and Staff:*I have had this problem since March, cannot get into my account, due to not identifiable with password or name, although I pay by international mail each month by checks, for card *****-****-****-**** and live on Batam Island, Indonesia, phone number **-***-***-**** am a ** year member. Each month Chase sends me a notice of what I owe, on my unwanted minimum, wand t to pay in full. Called Chase last month and they said don't be concern you're on minimum and will not be cancelled, I worry, only the minimum taken out of my Hawaii bank account. Ronald Miller. ( I will call to U. S. tomorrow)
Not frustrated. This is the first time I directly reported the matter this way. Of course want the problem cleared up, but this is not, not and emergency. Have a good day. Ronald Miller.
Want to be identified as am, and allowed to be connected to my credit card account Funds owed to venders to be taken from my Bank of Hawaii account. Have had no deductions reported through Chase with the exception of the minimum payments each month. Not an emergency but the matter cleared up, so I can see what I have paid to venders, if anythingl
Nearly ** years, My Bank is Bank of Hawaii, as lived there years go before moving overseal
No that's it.
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Chase Credit Cards

computer
Pay Bill issue
Reported by GetHuman5074157
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1559 others
0 customers following this

Timeline

GetHuman5074157 started working on this issue
Oct 1st, 2020 8:20am
GetHuman5074157 indicated the issue is not fixed yet.
Oct 1st, 2020 8:27am

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