How to get help of I don't have my card number??

GetHuman4849410's Pay Bill issue with Chase Credit Cards from May 2020

Help with my Chase Credit Cards issue
The issue in GetHuman4849410's own words
Register to pay my bill ... I want to pay my bill, but I can't find my credit card. I don't need a replacement. I just want to register to pay my bill. But you can't do ANYTHING on Chase website or phone system without a card number. Can't register. Can't request help. They want the card number before they'll help with anything, and that's the thing I don't have. That's the whole problem.
Some people my not have access to their card number. There should be other ways to confirm my identity, FFS.
Just let me talk to a human who is not ***% bound to some script.
I am trying like **** to pay my bill of they would just let me. How and WHY is it so difficult?
How GetHuman4849410 fixed the problem
Fixed. No thanks to you.**********************************************************************************
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Chase Credit Cards

Amazon Chase Credit Card
Pay Bill issue
Reported by GetHuman4849410
May 20th, 2020 - 3 years ago
GetHuman4849410 shared how to fix
Seen by 7 customers so far
Similar issue to 1190 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday


GetHuman4849410 started working on this issue
May 20th, 2020 7:24pm
GetHuman4849410 confirmed the issue is fixed. Hooray!
May 20th, 2020 8:57pm