Certegy flagged me as unworthy to cash my payroll check

GetHuman-zlloyd1's customer service issue with Certegy from December 2018

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The issue in GetHuman-zlloyd1's own words
I was trying to cash my payroll check, but it was declined because of Certegy's recommendations.... ... My payroll check from the city of Virginia Beach was declined at the Walmart Money Center based on recommendations from Certegy, with very little information provided to explain this....*I want Certegy to inform me of what issues they have with me cashing a government payroll check....
I need my paycheck cashed because I have bills to pay....
I want Certegy to explain why they decided to arbitrarily deem me as a fraud risk....
I have been a loyal employee of the city's for around * years now, and have never bounced a check in my life....
I have downloaded, and filled out * signed a form provided on the Certegy website, but have not yet faxed it to them, as I am hoping to get resolution over the phone....
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Certegy

Money Center check cashing
Customer service issue
Reported by GetHuman-zlloyd1
Dec 31st, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 677 others
0 customers following this

Timeline

GetHuman-zlloyd1 started working on this issue
Dec 31st, 2018 3:29pm