My payment for account *********** was returned to my bank?? I called but could not get...

GetHuman-cordaroc's customer service issue with Cenlar from March 2021

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Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-cordaroc's own words
My payment for account *********** was returned to my bank?? I called but could not get a straight answer. The representative said, maybe the incorrect account number was on the check. But I looked and it had the correct number on the check, but an incorrect account number listed on the e-mail saying the payment was returned to my bank. My son makes the payments for me and he received the e-mail! I can not find any help on your web site either. Please let me know what the problem is. Thank you, Kathy Cordaro, *** Albert St. Dickson City PA *****

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Cenlar

Customer service issue
Reported by GetHuman-cordaroc
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 121 others
0 customers following this

Timeline

GetHuman-cordaroc started working on this issue
Mar 24th 9:15pm
GetHuman-cordaroc indicated the issue is not fixed yet.
Mar 24th 9:15pm
GetHuman-cordaroc indicated the issue is not fixed yet.
Mar 24th 9:15pm

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