I purchased a “Naked Touch Waterfall Case” from my cellular provider Verizon on May...

GetHuman974129's customer service issue with Case-Mate from August 2018

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The issue in GetHuman974129's own words
I purchased a “Naked Touch Waterfall Case” from my cellular provider Verizon on May **, **** and again (same case) in October **** (still looking for receipt or contact Verizon). I like the case design and I am careful with anything in my possession - unfortunately all the buttons (except one on * cases) came off quickly and the plastic became discolored first month and one case lost its water. I do like this design but it is not good quality. Of course I would prefer cash refund but perhaps a credit. I am sending several photos of the * cases, * casemate box and one receipt. I can mail this all to you today. Waiting for your response.
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Case-Mate

Customer service issue
Reported by GetHuman974129
Aug 10th, 2018 - 7 mons ago
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Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman974129 started working on this issue
Aug 10th, 2018 4:50am