Hi, I have received a note from someone from Care.com concerning an issue about them cl...

GetHuman5808459's customer service issue with Care.com from March 2021

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The issue in GetHuman5808459's own words
Hi, I have received a note from someone from Care.com concerning an issue about them closing my account. I informed them it was with billing how I lost*stolen my debit card, received a new one on the meantime they were taking out my monthly payment. So , we, I thought got it straight with my new card number. It worked for about * days, now it's back to the same and I cannot get into my account even if I try to change my password. I am a top provider, a caregiver trying to find another family to work for. I would appreciate help with this since I just paid the $** and still with the same issue. Is there a way I could talk with someone to totally resolve this. I have had some wonderful families to work for on here and would like to continue looking for newborns to give the care they are looking for with great references. I look forward to hearing from you soon, this has been going on for almost a month. Thank you, Maureen Marston

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How Do I Cancel My Care.com Account?How Do I Close and Delete My Care.com Account?How do I get a refund from canceling my subscription with Care.com
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Care.com

Customer service issue
Reported by GetHuman5808459
Mar 30th, 2021 - 4 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 1495 others
0 customers following this

Timeline

GetHuman5808459 started working on this issue
Mar 30th 8:10pm
GetHuman5808459 indicated the issue is not fixed yet.
Mar 31st 4:13am

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