Care.com site problems - need live person to talk with

Use the site ... Several issues using the site. ***) It’s not allowing me to purchase the added background check to the driving check. The error message says “sorry there was a problem processing your credit card.......”*I went in and entered my credit card information in the pay area even though I do not get paid through your site. That’s the only place I found to check my credit card info. ***) I want t know if I have paid for this site use in anyway and if there will be any automated billing to me in the future. ***) someone tried to send me a review and after pressing submit her screen turned pink and froze. The review never came through. ***) how long does it take for changes and reviews to appear once done. ***) when I have applied to jobs and then gone back to review the job it should indicate that I have already applied but it does not.

Without live help this is not getting resolved.

I would like a call from a live person who can fix the problems so I can effectivmuse your site.

I expect decent customer support, which cannot be given via generic robotic responses.

I’ve sent many emails about this already. I’ve called the preferred number only to get options that don’t apply to my problem. I am writing here once again spending much of my time and only getting more frustrated.