Hired someone to clean the house first I spoke to her on the phone as an interview and...

GetHuman-sharikra's customer service issue with Care.com from October 2018

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The issue in GetHuman-sharikra's own words
Hired someone to clean the house first I spoke to her on the phone as an interview and told her exactly what I needed to be done and we agreed-upon price and one bride to be there etc. then two days before our appointment I called her to verify and re-explained what needed to be done she seemed very nice and happy to do it and then the day before she was coming , Because she text me before I sent her a text giving her the address and ( because she’s an early morning person ) we agreed on a time for her to come which was Sunday at *:** AM and I expressed that she should be prompt because she had nothing else that day and even spoke to her on the phone about having to get to Home Depot at * AM sharp , and she responded no problem I’m a morning person ( I’m not I have severe insomnia ) but I feltso she can go on with her day as well as myself I also added in the text verifying she bring her own supplies. Then because we agreed upon this I called her at * AM this Sunday morning. Add around *:** AM I text her what is your estimate time of arrival just so I’m aware. Lo and behold I do not hear from her so at *:** which would give her a little time to get to my house I text her again at *:** AM stating when do you plan on leaving and no response I had to pick a wet vac at * AM at Home Depot ( which we agreed upon her taking me )

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Customer service issue
Reported by GetHuman-sharikra
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 3194 others
0 customers following this


GetHuman-sharikra started working on this issue
Oct 14th, 2018 4:04pm

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