A potential employer requested a background check on me. It was conducted by Sterling T...

GetHuman-lisaanit's customer service issue with Care.com from June 2018

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If you're account has been suspended give them a call, but rarely will they unsuspend an account, even if they are the ones with inaccurate information
The issue in GetHuman-lisaanit's own words
A potential employer requested a background check on me. It was conducted by Sterling Talent Solutions. There was one misdemeanor listed, a car accident that occurred in **** when I was ** years old and only had a permit. *I was charged with negligent driving and an improper left turn, but I took the charges to court and was found not guilty on both accounts. *It even says that I was found not guilty on my background check, but because of that you suspended my account.*I personally do not think that makes any sense because the potential employer who requested and read my background check actually hired me for the position they were looking for.*I am working extremely hard to find a job right now and my account being suspended is a major inconvenience, and I personally think was done unjustly. **-Lisa Williams
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Customer service issue
Reported by GetHuman-lisaanit
Jun 15th, 2018 - 9 mons ago
I have an issue with Care.com too
Fixed
Seen by 12 customers so far
Similar issue to 856 others
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Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman-lisaanit started working on this issue
Jun 15th, 2018 1:56am
GetHuman-lisaanit indicated the issue is not fixed yet.
Jun 15th, 2018 3:22am