I sent my payment signature service required, and they are refusing to go to post offic...

GetHuman-kcarmes's customer service issue with Care Credit from April 2018

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The issue in GetHuman-kcarmes's own words
I sent my payment signature service required, and they are refusing to go to post office to pick up the payment, so it will get sent back to me and my payment will be late if I have to replace. They claim they wont charge me late fees etc due to someone stole my social security number. However I don't want it being reported to bureau for being late when they wont go get the payment from Post office. My name is Katherine Carnes. I am very upset with service I have gotten past ** hours.
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care credit still asking for payment on a paid accountI sent my payment and posted it for the day it was due
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Care Credit

Customer service issue
Reported by GetHuman-kcarmes
Apr 25th, 2018 - a yr ago
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Seen by 3 customers so far
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GetHuman-kcarmes started working on this issue
Apr 25th, 2018 4:47pm