Sold gift cards with no balance, couldn’t reach through email or phone for over * month

GetHuman-lin_samu's customer service issue with CardPool from March 2019

26 views | 957 similar | 0 following
Help with my CardPool issue
GetHuman-lin_samu's next move: try calling CardPool again.
The best way to get your problem resolved is to tap the button below to start calling CardPool. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-lin_samu's own words
Contact them to resolve no balance on the gift card or refund ... I am having issue with the Order *********. I have bought ** container store gift card. Out of them, I successfully used *, but the other * is dead.*These ones were used successfully on the day when I bought it **********************************************************************These ones below had NO balance when I checked ***!**************************************************************************************************************************************************************************Request refund on the * gift card**Thanks,*Samuel Lin
They don’t pick up phone, return phone call or return email
Refund the money paid for the * balance giftcard
Spend over $**** in ****
How GetHuman-lin_samu fixed the problem

We are waiting for GetHuman-lin_samu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get CardPool's attention and get better help faster. Tap below to get started.
Having CardPool issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lin_samu fixes it.
This email address isn't valid


Gift cards bought on website
Customer service issue
Reported by GetHuman-lin_samu
Mar 27th, 2019 - 4 years ago
Seen by 26 customers so far
Similar issue to 957 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number


GetHuman-lin_samu started working on this issue
Mar 27th, 2019 5:05pm
GetHuman-lin_samu indicated the issue is not fixed yet.
Mar 27th, 2019 5:07pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians