I have left carpool.com voicemail messages on * separate occasions. As of today, none...

GetHuman2233717's customer service issue with CardPool from February 2019

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The issue in GetHuman2233717's own words
I have left carpool.com voicemail messages on * separate occasions. As of today, none of these messages have ever been returned. Note: The messages were left on different weeks. I sent cardpool an email last week. I’m in hopes they will answer my email, as it is patently obvious they don’t return phone messages. I purchased a Starbucks gift card from cardpool on January **th, which I have yet to receive. As such, I’ve requested they refund my purchase price.
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CardPool

Customer service issue
Reported by GetHuman2233717
Feb 18th, 2019 - 8 mons ago
I have an issue with CardPool too
Fixed
Seen by 2 customers so far
Similar issue to 786 others
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman2233717 started working on this issue
Feb 18th 4:57pm
GetHuman2233717 indicated the issue is not fixed yet.
Feb 18th 5:00pm