I emailed Cardpool Friday ***, now it is Monday *** and I have no response and they hav...

GetHuman748865's customer service issue with CardPool from June 2018

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The issue in GetHuman748865's own words
Sell Best Buy Gift Cards ... I emailed Cardpool Friday ***, now it is Monday *** and I have no response and they have the cards info. If this is not resolved in the next day I am going to the BBB and FTC. **I filled out every line needed and confirmed my email address. Then only after I click on the "Finalize" button, I got a very vauge error message. I have received that same error message for the last * days. Why would mining our info go so smoothly, yet the site can't complete a transaction? You would think that the ill-equipped techie on watch this weekend at least would have posted a warning on their site that the transactions won't go through and to try again next week!**One Week went by before I finally got a weak response, that missed that main problem, the error message. So they get one more week to see if they know anything.
There is still a problem with their site, which takes in all of my information perfectly but at the last minute when you hit the "Finalize" button, there is an error. Feels like they just data mine us and disappear.
Address the error issue soon. Or I will go elsewhere...
Been very patient, nut I deserve and answer now.
In one week I got one form reply email, and a half *** one that missed the question. Now I resubmitted the same unanswered question again, let's see what happens
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CardPool

Cardpool.com
Customer service issue
Reported by GetHuman748865
Jun 4th, 2018 - a yr ago
I have an issue with CardPool too
Fixed
Seen by 33 customers so far
Similar issue to 593 others
1 customer following this
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman748865 started working on this issue
Jun 4th, 2018 5:48pm
GetHuman748865 indicated the issue is not fixed yet.
Jun 8th, 2018 10:08pm
GetHuman748865 indicated the issue is not fixed yet.
Jun 8th, 2018 10:24pm
GetHuman748865 indicated the issue is not fixed yet.
Jun 8th, 2018 10:24pm
GetHuman748865 indicated the issue is not fixed yet.
Jun 8th, 2018 10:33pm
GetHuman748865 indicated the issue is not fixed yet.
Jun 8th, 2018 10:35pm