We made a reservation with you for June **rd. Went to pick it up at the Orlando locatio...

GetHuman897928's customer service issue with CarRentals.com from July 2018

4 views
 | 
107 similar
 | 
0 following
Help with my CarRentals.com issue
First: share to improve GetHuman897928's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman897928's next move: send an email to CarRentals.com.
Tap the button below to start an email to CarRentals.com- it's the best way to get support from them right now. We'll check later to make sure GetHuman897928 got a response or help escalate.
Before contacting them, items GetHuman897928 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman897928's own words
We made a reservation with you for June **rd. Went to pick it up at the Orlando location Fox renta car and they asked where we were going. We said Ohio and refused to rent us the car. We were not aware it could not be taken out of state and said we would not be charged. We recieved our statement and there was a charge on there for $***.**. I call Fox and they said we needed to call you. Please respond so we can resolve this. * Thank you* Joan Peters
GetHuman897928 did not yet indicate what CarRentals.com should do to make this right.
I have an issue with CarRentals.com too
How GetHuman897928 fixed the problem
We are waiting for GetHuman897928 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get CarRentals.com's attention and get better help faster. Tap below to get started.
Having CarRentals.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman897928 fixes it.
This email address isn't valid

CarRentals.com

Customer service issue
Reported by GetHuman897928
Jul 19th, 2018 - a yr ago
I have an issue with CarRentals.com too
Not resolved
Seen by 4 customers so far
Similar issue to 107 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman897928 started working on this issue
Jul 19th, 2018 8:09pm