I reserved a rental through this site. The customer service was poor and I was forced t...
GetHuman-onickobi's customer service issue with CarRentals.com from May 2018
Help with my CarRentals.com issue
The issue in GetHuman-onickobi's own words
I reserved a rental through this site. The customer service was poor and I was forced to purchase insurance in the vehicle even though the site after booking didn’t disclose this information and they would not all me to use my companies insurance through Toyota’s headquarters to insure the car as I have always done with every rental car company. I want my money returned for the insurance I did not want it I am still currently in the vehicle and the rep at the location was not helpful at all. My rental is with Executive car rental in Romulus MI contact number ***-***-****. The confirmation number for this reservation is CRV******** and the name is Biggs.
GetHuman-onickobi did not yet indicate what CarRentals.com should do to make this right.
I have an issue with CarRentals.com too
How GetHuman-onickobi fixed the problem
We are waiting for GetHuman-onickobi to fix the problem and share the solution with the rest of us customers.
Please help with my CarRentals.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.