I just filled out an application to refinance my auto. I was approved but I didn’t app...

GetHuman6235553's customer service issue with Capital One from June 2021

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The issue in GetHuman6235553's own words
I just filled out an application to refinance my auto. I was approved but I didn’t apply. I don’t want to apply after all. I want to stop the process and back out. I would rather chat or email than call. I’m serious. I don’t want to refinance after all. Please let them know in the refinance department. My credit card end in ****

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Capital One

Customer service issue
Reported by GetHuman6235553
Jun 22nd, 2021 - 4 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 3172 others
0 customers following this

Timeline

GetHuman6235553 started working on this issue
Jun 22nd 3:32pm