I have called and talked to representatives regarding this issue. I tried to make a ful...

GetHuman5308006's Restricted Account issue with Capital One from September 2020

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The issue in GetHuman5308006's own words
I have called and talked to representatives regarding this issue. I tried to make a full payment when I had the money in my bank account to pay the full balance. I will admit it is my fault the payments were returned. Due to automatic billing payments that also come out of my accounts, I did miscalculate the timing in paying you. When I make the payment I assumed it would take maximum one day to post, it takers * almost * days for you all to clear the payment, in which other bills started to debit my account. Again this is not your fault. But please understand I have been working on a reduced salary fromJune to now, March and April I had no job because of Covid-**. I purposely kept trying to pay these two cards to help with my everyday expenses . The last payment I made, my mother actually made the payment for me and I gave her cash because she does not have bills to pay out of her account. Now I have paid you guys I am out of money and my credit. I paid the credit cards to free up for emergency spending. I do not want more credit, just the credit I paid for and my account to be reinstated not closed, because now I’m extremely in debt because I gave $**** to you guys expecting to at least receive my $*** credit balance available. I can promise it won’t happened again because I will continue to give my mom the cash and let her pay since she does not do online*automatic bill payments. Please let me know if there is anything you can do to at least reinstate my account(even for less credit) I do not have other options as my credit took a dive due to the circumstances. Please let me know if I’m contacting the proper individuals regarding this matter. I was going to send this email to corporate?

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Capital One

Restricted Account issue
Reported by GetHuman5308006
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 5010 others
0 customers following this

Timeline

GetHuman5308006 started working on this issue
Sep 28th, 2020 2:03pm
GetHuman5308006 indicated the issue is not fixed yet.
Sep 28th, 2020 6:11pm

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