Get an answer ... My name is Claude Seguy, I am authorized to manage Ms Ana Jurgeleit Visa card operations,.ending in .........****.*she is stranded overseas because of the cover ** and unable to communicate herself. Upon her request, I need to ask if there has been a refund for flights cancellations from United Airlines and American Airlines that stopped operations. *I'd be grateful for the information.*I can be reach at: *** *** **** either by voice or message, as well as by email at *****@***.com.
Wit time to connect to an agent takes at least one hour up to two hours
Since it is a simple request for information, As soon as possible
Have been a long time customer
es, I tried unsuccessfully to reach out by phone, extremely long periods on hold, two attempts for one hour, last try for two hours.