i need to speak to someone about my bill. My card number is **************** and I am...

GetHuman4682059's Bill Pay Problem issue with Capital One from April 2020

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Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman4682059's own words
i need to speak to someone about my bill. My card number is **************** and I am talking about a letter you sent that I had a NSF of ****.**. You received two transition on the *th rather than one which caused an two NSF which remained in my account until the April **th when you billed me for a total of ****.**. What i do not agree with is That is still owe you that amount. My bank sent you * on *** and you only billed for one. In addition, I thought both transactions and I call one of your reps about how to fix it. I could not pay you because you had a credit amount. The rep told just wait until the nsfs where processed which is what I did. If you do not agree, please show me where you billed me for the *nd NSF. Please advise Thanks Linda Vorhies.

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Capital One

Bill Pay Problem issue
Reported by GetHuman4682059
Apr 20th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4635 others
0 customers following this

Timeline

GetHuman4682059 started working on this issue
Apr 20th 4:13pm