I'm getting charged interest and unsure why

GetHuman3220163's Dispute a Charge issue with Capital One from July 2019

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Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3220163's own words
The problem: I'm getting charged interest and unsure why

GetHuman3220163 did not yet indicate what Capital One should do to make this right.

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Capital One

Dispute a Charge issue
Reported by GetHuman3220163
Jul 9th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 8467 others
0 customers following this

Timeline

GetHuman3220163 started working on this issue
Jul 9th, 2019 6:01pm