Vance Brown here...**We have a "Venture One" Capital One credit card (ending digits...

GetHuman2172982's customer service issue with Capital One from February 2019

Help with my Capital One issue
The issue in GetHuman2172982's own words
Vance Brown here...**We have a "Venture One" Capital One credit card (ending digits ****), funds have been refunded... I need to confirm that the refund has actually been placed back onto the card **I need to "load" this credit card onto the online Capital One account so I can verify the refunded amount is actually back on the card...**See below for verification with the following information you need to access my account: **ZIP CODE: ***** * DOB: ********** * Last four of SSN: *****PHONE *: ***-***-**** * LAST * DIGITS OF CARD: *****The name on the Capital One credit card: Elisa Y Park
GetHuman2172982 did not yet indicate what Capital One should do to make this right.
I have an issue with Capital One too
How GetHuman2172982 fixed the problem
Vance Brown here...**We have a "Venture One" Capital One credit card (ending digits ****), funds have been refunded... I need to confirm that the refund has actually been placed back onto the card **I need to "load" this credit card onto the online Capital One account so I can verify the refunded amount is actually back on the card...**See below for verification with the following information you need to access my account: **ZIP CODE: ***** * DOB: ********** * Last four of SSN: *****PHONE *: ***-***-**** * LAST * DIGITS OF CARD: *****The name on the Capital One credit card: Elisa Y Park
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Capital One

Customer service issue
Reported by GetHuman2172982
Feb 10th, 2019 - 7 mons ago
I have an issue with Capital One too
Fixed
GetHuman2172982 shared how to fix
Seen by 7 customers so far
Similar issue to 4790 others
0 customers following this
Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security
Timeline
GetHuman2172982 started working on this issue
Feb 10th 1:07am
GetHuman2172982 confirmed the issue is fixed. Hooray!
Feb 10th 1:09am