Called wed to make payment before *pm cst and office was closed. Office close for thksg...

GetHuman1615303's customer service issue with Capital One from November 2018

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The issue in GetHuman1615303's own words
Called wed to make payment before *pm cst and office was closed. Office close for thksgiving woke up today to miss called called back at ***pm office closed again! Jus woke up to go get my med from car and its gone
If the company that got my car is the same as before they're *hr from me in another state
Letting me make mthly payment I been tryin to pay and release my car back. Dnt even know where it is so i can take my med they need a **hr online for situations like these
Called all the numbers and no reply
I have an issue with Capital One too
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Capital One

Customer service issue
Reported by GetHuman1615303
Nov 24th, 2018 - 10 mons ago
I have an issue with Capital One too
Not resolved
Seen by 15 customers so far
Similar issue to 3105 others
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Timeline
GetHuman1615303 started working on this issue
Nov 24th, 2018 7:22am