In response to your email:*Two months ago, I called and explained I was going thru a ro...

GetHuman1221874's customer service issue with Capital One from September 2018

4 views
 | 
1984 similar
 | 
0 following
Help with my Capital One issue
First: share to improve GetHuman1221874's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1221874 to get a Capital One rep on the line!
Always use the GetHuman Phone tocall Capital One. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1221874 may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman1221874's own words
In response to your email:*Two months ago, I called and explained I was going thru a rough patch. I'm recently divorced and am disabled. I'm trying to keep a roof over my head, a vehicle, and the electricity on - priorities. If you can drastically lower my monthly payments and add the past due amount to my balance, I will get back on schedule. Right now, I'd be pressured to even try to find $***. I've given my word to my auto loan and home mortgage that because they have agreed to work with me, I will stay current and be timely. I don't have phone service, but can work with you via email. Let me know if you are able to help me. Do not ask me to call you, it is not feasible.**Anthony werner
GetHuman1221874 did not yet indicate what Capital One should do to make this right.
I have an issue with Capital One too
How GetHuman1221874 fixed the problem
We are waiting for GetHuman1221874 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Capital One email you?
This email address isn't valid
Follow this issue
See how GetHuman1221874 fixes it.
This email address isn't valid

Capital One

Customer service issue
Reported by GetHuman1221874
Sep 28th, 2018 - 3 mons ago
I have an issue with Capital One too
Not resolved
Seen by 4 customers so far
Similar issue to 1984 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1221874 started working on this issue
Sep 28th 10:13am