In response to your email:*Two months ago, I called and explained I was going thru a ro...
GetHuman1221874's customer service issue with Capital One from September 2018
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The issue in GetHuman1221874's own words
In response to your email:*Two months ago, I called and explained I was going thru a rough patch. I'm recently divorced and am disabled. I'm trying to keep a roof over my head, a vehicle, and the electricity on - priorities. If you can drastically lower my monthly payments and add the past due amount to my balance, I will get back on schedule. Right now, I'd be pressured to even try to find $***. I've given my word to my auto loan and home mortgage that because they have agreed to work with me, I will stay current and be timely. I don't have phone service, but can work with you via email. Let me know if you are able to help me. Do not ask me to call you, it is not feasible.**Anthony werner
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