In response to your email:*Two months ago, I called and explained I was going thru a ro...
GetHuman1221874's customer service issue with Capital One from September 2018
Help with my Capital One issue
First: share to improve GetHuman1221874's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1221874's next move: talk to a Capital One rep without waiting on hold.
Always use the GetHuman Phone tocall Capital One. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1221874 may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman1221874's own words
In response to your email:*Two months ago, I called and explained I was going thru a rough patch. I'm recently divorced and am disabled. I'm trying to keep a roof over my head, a vehicle, and the electricity on - priorities. If you can drastically lower my monthly payments and add the past due amount to my balance, I will get back on schedule. Right now, I'd be pressured to even try to find $***. I've given my word to my auto loan and home mortgage that because they have agreed to work with me, I will stay current and be timely. I don't have phone service, but can work with you via email. Let me know if you are able to help me. Do not ask me to call you, it is not feasible.**Anthony werner
GetHuman1221874 did not yet indicate what Capital One should do to make this right.
I have an issue with Capital One too
How GetHuman1221874 fixed the problem
We are waiting for GetHuman1221874 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.