I'veh been a Capital One credit card holder for years. Always pay ON TIME*NEVER LATE. I...
GetHuman-tonyalrm's customer service issue with Capital One from August 2018
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The issue in GetHuman-tonyalrm's own words
I was trying to purchase * gallon of gasoline as I ran out. Tried to put $*.** worth of gasoline in a * gallon gas can when my purchase was declined as I was short ** cents!!!!!! NOT HAPPY EMBARRASSED ... I'veh been a Capital One credit card holder for years. Always pay ON TIME*NEVER LATE. I had available credit of $*.**. Ran out of gas. Attempted to put $*.** worth of gas in a gas can and to my surprise and disgust My charge for $*.** was declined for .** cents. I'm appalled by this embarrassment. Called customer service with no satisfaction. Not a Happy Capitol One customer at this point. Was told to request a credit line increase by the customer service agent as a possible resolution from this happening again Only to be declined that request as well. My payment history with Capital One show excellent with in time payments. I'm both confused and disgusted at this point. You charge my account REDICULOUS interest charges each month then shoot my purchase down for ** freaking cents!!!!!!! My credit card number is **************** My name is Anthony Toscano ** Brookfield Rd East Haven Ct ***** My SS* ***-**-**** My email is T*****@***.com I look forward to your anticipated co operation in the unacceptable situation Thank you ALL THIS FOR ** FREAKING CENTS
It was a gas station I frequent often.
I've been told by customer service being my payment history is excellent request a small credit line increase which I've done a few times only to be declined for that as well. They have no problem charging me they're REDICULOUS interest charges monthly and with those charges exceeding my credit limit but to decline my charge for ** cents is unacceptable!!!!!
I've NEVER BEEN LATE ON ANY PAYMENTS IN THE MANY YEARS OF HAVING THIS CARD ALWAYS PAY MORE THAN MINIMUM PAYMENT AND PAID PRIOR TO THE DUE DATES
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