I'veh been a Capital One credit card holder for years. Always pay ON TIME*NEVER LATE. I...

GetHuman-tonyalrm's customer service issue with Capital One from August 2018

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The issue in GetHuman-tonyalrm's own words
I was trying to purchase * gallon of gasoline as I ran out. Tried to put $*.** worth of gasoline in a * gallon gas can when my purchase was declined as I was short ** cents!!!!!! NOT HAPPY EMBARRASSED ... I'veh been a Capital One credit card holder for years. Always pay ON TIME*NEVER LATE. I had available credit of $*.**. Ran out of gas. Attempted to put $*.** worth of gas in a gas can and to my surprise and disgust My charge for $*.** was declined for .** cents. I'm appalled by this embarrassment. Called customer service with no satisfaction. Not a Happy Capitol One customer at this point. Was told to request a credit line increase by the customer service agent as a possible resolution from this happening again Only to be declined that request as well. My payment history with Capital One show excellent with in time payments. I'm both confused and disgusted at this point. You charge my account REDICULOUS interest charges each month then shoot my purchase down for ** freaking cents!!!!!!! My credit card number is **************** My name is Anthony Toscano ** Brookfield Rd East Haven Ct ***** My SS* ***-**-**** My email is T*****@***.com I look forward to your anticipated co operation in the unacceptable situation Thank you ALL THIS FOR ** FREAKING CENTS
It was a gas station I frequent often.
I've been told by customer service being my payment history is excellent request a small credit line increase which I've done a few times only to be declined for that as well. They have no problem charging me they're REDICULOUS interest charges monthly and with those charges exceeding my credit limit but to decline my charge for ** cents is unacceptable!!!!!
I've NEVER BEEN LATE ON ANY PAYMENTS IN THE MANY YEARS OF HAVING THIS CARD ALWAYS PAY MORE THAN MINIMUM PAYMENT AND PAID PRIOR TO THE DUE DATES
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Capital One

My Capitol One credit card
Customer service issue
Reported by GetHuman-tonyalrm
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 53 customers so far
Similar issue to 1462 others
0 customers following this
Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security

Timeline

GetHuman-tonyalrm started working on this issue
Aug 25th, 2018 2:15am
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 5:39am
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 6:12am
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 6:14am
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 12:32pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 1:55pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 1:55pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 1:57pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 1:57pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 1:58pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 1:59pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 1:59pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 2:10pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 2:11pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 2:11pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 2:12pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 2:12pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 2:13pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 2:13pm
GetHuman-tonyalrm shared this issue with others over email
Aug 25th, 2018 2:13pm
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Aug 25th, 2018 2:18pm
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Aug 25th, 2018 2:20pm
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Aug 25th, 2018 3:03pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 3:03pm
GetHuman-tonyalrm indicated the issue is not fixed yet.
Aug 25th, 2018 3:03pm
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Aug 26th, 2018 11:52am

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