This is horrible customer service to someone that has been with the company for many years...
GetHuman-jlmckb's customer service issue with Capital One from August 2018
Help with my Capital One issue
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The issue in GetHuman-jlmckb's own words
I just want my credit card back ... I just want to say I really loved this company...I used my card and paid off my card many times over the last ** years. I ended up in the hospital for over * months...wasn't able to make a payment....i have no family to help. I was relearning how to walk....and I get home pay in full.....and you guys refuse to open the account. Really? I will never be back after this treatment and poor customer service to a loyal customer. I mean wouldn't even discuss my issue or options..."No its closed"
I never purposely didn’t pay my bill. I was laying in a hospital bed relearning to walk again.
I just want my card once u received the payment in full
I have had that card for years. And paid it off many timed....
I have called three times explaining the situation. I get transferred around. The complete runaround!!!!! No service just NO!
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